Free Shipping on orders over $25. We will do our very best to ship out orders within 3 days of receiveing orders. You will receive the tracking information.

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at rjahn@eliteparty.biz. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at rjahn@eliteparty.biz.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Trade name: Elite Party Products

Phone number: 800-543-3487

Email: rjahn@eliteparty.biz

Physical address: Elite Party Products LLC, PO BOX 50546, Summerville SC 29485, United States

We are a small company formed in 2019 that is dedicated to providing quality products for your next party. We ship out of Summerville South Carolina and look forward to adding fun and excitement to everyones celebration.